Refund policy
If your item arrives damaged, defective, or isn't what you ordered, contact us at perfecttakegear@gmail.com within 15 days of delivery with a photo of the issue. We'll review your claim and let you know how we'll resolve it, which may include return instructions and a refund once we receive and inspect the item. Refunds are issued to your original payment method within 10 business days of approval.
We're currently unable to offer refunds or returns for reasons other than damage, defect, or an incorrect item (e.g., changed your mind, wrong size). Due to product availability through our suppliers, we issue refunds rather than replacements.
Non-returnable items
Certain items cannot be returned or refunded, including custom or personalized products and hazardous materials. Sale items and gift cards are also not eligible for refund. Please contact us if you have questions about a specific item.